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Find answers to common questions about our products and services.
The MediCube I Glass Skin Essential Kit includes five essential pieces designed to give your skin a radiant, glass-like finish. Each product is crafted to hydrate, brighten, and enhance your natural glow for stunning results!
Our Glass Glow 7-Day Set features six carefully formulated products that work synergistically to exfoliate, hydrate, and rejuvenate your skin. With regular use, you'll notice a dramatic improvement in texture and brightness, achieving that coveted glass skin effect!
Absolutely! The Radiant Skin Care Balm Set is crafted with gentle, skin-friendly ingredients that soothe and nourish, making it ideal for sensitive skin types. Experience comfort and radiance without irritation!
For optimal results, we recommend incorporating these kits into your daily skincare routine. Use them consistently to fully benefit from their hydrating and brightening properties, paving the way for beautifully radiant skin.
Yes! All our products are cruelty-free and formulated to be safe for all skin types. We prioritize your skin's health, so you can confidently achieve your best glow without compromising your values.
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Returns & Refunds
Our 60-Day Money-Back Guarantee
We stand behind our results. If you don't see a visible difference in your skin within 60 days of delivery, contact us and we'll give you a full refund, no questions asked.
How it works
Your guarantee window is 60 days from the date your order is delivered. It covers every product we sell, opened or not, because you can't test skincare without using it.
How to claim it
Contact us through our Contact page with your order number and a short note on what didn't work for you. We'll confirm your refund within 2 business days. In most cases you won't need to send anything back; if we do ask for a return, we'll send a prepaid label.
Refunds
Approved refunds are issued to your original payment method. Please allow 3 to 5 business days for the refund to appear, depending on your bank or card provider.
Damaged or incorrect items
If your order arrives damaged or you received the wrong item, contact us within 7 days of delivery with a photo and we'll replace it or refund it, your choice.
Get in Touch
Have a question or need assistance? We'd love to hear from you.