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Find answers to common questions about our products and services.
The MediCube I Glass Skin Essential Kit includes five essential pieces designed to give your skin a radiant, glass-like finish. Each product is crafted to hydrate, brighten, and enhance your natural glow for stunning results!
Our Glass Glow 7-Day Set features six carefully formulated products that work synergistically to exfoliate, hydrate, and rejuvenate your skin. With regular use, you'll notice a dramatic improvement in texture and brightness, achieving that coveted glass skin effect!
Absolutely! The Radiant Skin Care Balm Set is crafted with gentle, skin-friendly ingredients that soothe and nourish, making it ideal for sensitive skin types. Experience comfort and radiance without irritation!
For optimal results, we recommend incorporating these kits into your daily skincare routine. Use them consistently to fully benefit from their hydrating and brightening properties, paving the way for beautifully radiant skin.
Yes! All our products are cruelty-free and formulated to be safe for all skin types. We prioritize your skin's health, so you can confidently achieve your best glow without compromising your values.
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Returns & Refunds
Our guarantee
We want you to love your routine. If something isn't right, we're here to help.
Return window
You may request a return within 30 days of delivery. Items should be unused, in their original packaging, and in resalable condition. For hygiene reasons, opened skincare and personal-care items may not be eligible unless they arrived damaged or defective.
How to start a return
Contact us through our Contact page with your order number and the reason for your return. We'll send instructions and, where applicable, a return address.
Refunds
Once your return is received and inspected, approved refunds are issued to your original payment method. Please allow a few business days for the refund to appear, depending on your bank or card provider.
Damaged or incorrect items
If your order arrives damaged or you received the wrong item, contact us within 7 days of delivery with a photo and we'll make it right.
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Have a question or need assistance? We'd love to hear from you.