Refund policy

Our 60-Day Money-Back Guarantee

We stand behind our results. If you don't see a visible difference in your skin within 60 days of delivery, contact us and we'll give you a full refund, no questions asked.

How it works

Your guarantee window is 60 days from the date your order is delivered. It covers every product we sell, opened or not, because you can't test skincare without using it.

How to claim it

Contact us through our Contact page with your order number and a short note on what didn't work for you. We'll confirm your refund within 2 business days. In most cases you won't need to send anything back; if we do ask for a return, we'll send a prepaid label.

Refunds

Approved refunds are issued to your original payment method. Please allow 3 to 5 business days for the refund to appear, depending on your bank or card provider.

Damaged or incorrect items

If your order arrives damaged or you received the wrong item, contact us within 7 days of delivery with a photo and we'll replace it or refund it, your choice.